Frequently Asked Questions

At Sacramento Property Management Group, we understand that our valued customers have questions about our services. To provide greater clarity and transparency, we have compiled a list of our most frequently asked questions. However, if you still have queries or need further assistance, our team is always available to assist you

What does exactly Sacramento Property Management Group do?

Sacramento Property Management Group is a full-service property management company that specializes in managing investment properties for their owners. Our team of dedicated professionals works tirelessly to ensure that your investment is maximized and managed efficiently

What services do you offer?

We offer comprehensive property management services, including tenant screening, property maintenance and repairs, financial reporting, property inspections, and rent collection

Do you provide emergency maintenance service?

Yes, one of the many benefits of working with us is our 24/7 emergency maintenance service. We understand that emergencies can happen at any time, and we are always available to help you

How do you handle rent collection?

At Sacramento Property Management Group, we have automated systems in place to ensure timely rent collection. We work closely with tenants to ensure that all payments are made on time, and we provide clear guidance and support along the way

How does Sacramento Property Management Group screen tenants?

We take a comprehensive approach to tenant screening at Sacramento Property Management Group, verifying applicant information such as past rental history, employment record, income status, criminal records, and references from prior landlords and employers

How do you handle property maintenance?

Our team of professionals at Sacramento Property Management Group takes the maintenance of the properties we manage very seriously. We ensure that everything is kept up to date and in good condition, from performing regular check-ups on all mechanical systems to ongoing landscaping maintenance and general upkeep

How do you handle repairs?

At Sacramento Property Management Group, we manage all repairs promptly and efficiently, making sure any faults are addressed quickly with minimal disruption to tenants or guests

Do you provide financial reporting?

Yes, we are committed to providing the highest level of financial reporting accuracy and efficiency. We provide detailed financial reports to our clients on a regular basis

How do you handle evictions?

At Sacramento Property Management Group, we work hard to prevent evictions from happening in the first place. If an eviction does become necessary, we follow all legal guidelines and processes to ensure a smooth and fair eviction

What is the fee structure for property management's services

Sacramento Property Management Group charges a monthly management fee of 10%, 50% of the first month’s rent, no fee during a vacancy, and no advertising costs or set-up fees

What is the fee structure for property management's services

Sacramento Property Management Group charges a monthly management fee of 10%, 50% of the first month’s rent, no fee during a vacancy, and no advertising costs or set-up fees

How do you advertise rental properties?

We utilize a variety of channels to advertise rental properties, including online listings, signage, and other targeted marketing efforts

How do you handle tenant communication?

We are always available to communicate with tenants, responding to their questions and concerns in a timely and polite manner

Do you offer property inspections?

Yes, Sacramento Property Management Group is committed to being proactive about maintenance for all of the properties in our portfolio, conducting regular inspections to ensure tenant safety and property integrity

How do you determine rental rates?

We use a variety of factors to determine rental rates, including location, unit size, amenities, occupancy rates, vacancy rates, pricing history, and many other elements

Do you handle tenant renewals?

Yes, we work closely with tenants to ensure that lease renewals are handled smoothly and efficiently

How do you handle tenant move-in and move-out inspections?

We conduct thorough move-in and move-out inspections, documenting the condition of the property and ensuring that all lease obligations are met

Can you assist with property acquisitions?

Yes, we have extensive experience in property acquisitions and can assist clients with identifying investment properties and navigating the purchase process

Do you offer market analysis services?

Yes, we can provide detailed market analysis reports to help clients make informed decisions about their investment properties

How does Sacramento Property Management Group handle insurance claims?

We work with insurance providers to handle any insurance claims that arise, ensuring that any necessary repairs or maintenance are taken care of promptly and efficiently

How do you ensure compliance with local regulations?

At Sacramento Property Management Group, we stay up-to-date with local building codes and safety regulations to ensure that our properties meet the highest safety standards and remain attractive investments for years to come