Maintenance Services
Welcome to Sacramento Property Management Group, where we take pride in providing top-notch maintenance services to our valuable tenants. Your comfort and satisfaction are our top priorities, and we go above and beyond to ensure that all your maintenance requests are handled with utmost efficiency and professionalism
Efficient Maintenance Request Process
We understand that maintenance issues can be a source of stress for tenants. That’s why we have streamlined our maintenance request process to ensure that it is not time-consuming or complicated. Our state-of-the-art tenant’s portal allows you to submit your maintenance requests in a few clicks, and our team will evaluate them promptly. We then arrange a site visit to address your maintenance issue as soon as possible, keeping you informed throughout the process
Charges
and Fees
We are committed to transparency and ensuring that our tenants are aware of the charges and fees that come with maintenance services. It is important to note that tenants may be obligated to pay for repairs or damages that are deemed not to be due to normal wear and tear. Our property manager, acting as an intermediary, will determine whether the owner of the property or tenant is obligated to pay for repairs
Maintenance
Emergency Policies
Some maintenance issues require immediate attention, and we are well-prepared to handle them efficiently. We have established specific guidelines for maintenance emergencies that require immediate action, such as broken plumbing fixtures, electrical issues, and sewer problems. We have a dedicated hotline for after-hours emergency repairs, and we urge tenants to call us promptly for any such cases
Responsibility of
Tenants
We believe that a partnership with our tenants is crucial to providing the best maintenance services. While we handle all major repairs, some minor maintenance duties are the sole responsibility of the tenants themselves. These duties include changing light bulbs, plumbing clogs, pest control, and changing batteries on smoke detectors. We urge tenants to handle these responsibilities promptly to ensure that our maintenance services are not overburdened
Non-Emergency
Maintenance Services
Not all maintenance issues require immediate attention. Issues such as refrigerators not cooling, dripping faucets, and stove or dishwasher problems are considered non-emergency maintenance services. Our team will address such issues during our standard business hours, keeping you informed of the process throughout
Conclusion
At Sacramento Property Management Group, we are committed to delivering maintenance services that exceed your expectations. We believe in efficient and transparent processes that keep our tenants informed at every turn. We are always prepared to handle any maintenance requests with the utmost professionalism and efficiency, ensuring that you can relax and enjoy your home. Thank you for choosing Sacramento Property Management Group for all your maintenance needs
Your Guide to Self-Maintenance: Keeping Your Rental Property in Pristine Condition
Proper maintenance of your home not only ensures your comfort and quality of living but also helps you avoid costly repairs in the long run. By following our self-maintenance tips, you can successfully keep your home in the best shape possible
Regular Cleaning
Keeping your home clean and free from dust and excess moisture is paramount. Regular cleaning of carpets, furniture, and countertops can help prevent the accumulation of mildew and mold, which can lead to respiratory problems. By vacuuming, dusting, and wiping surfaces on a regular basis, you can improve the air quality of your home
Appropriate Ventilation
Proper ventilation is essential to prevent the buildup of excess humidity. Kitchen and bathroom ventilators play a crucial role in removing moisture from the air and preventing mold growth. Therefore, it’s imperative to use the ventilators effectively and in line with your property’s guidelines
Be Appliance Savvy
Knowing how to operate and maintain appliances correctly can save you from potential maintenance issues. Check the user manual to understand the proper use and maintenance procedures of your home appliances. Careful maintenance involves things such as ensuring that air filters get cleaned and changed regularly, detergents are used as directed, and the lint tray is emptied every time after using the dryer
Monitor Your Plumbing
One of the most common maintenance issues tenants face is plumbing problems, such as clogged drains, leaking pipes, and faucets. It’s essential to monitor the plumbing system regularly and report any issues to your landlord immediately. Being proactive in identifying potential plumbing problems can save you from more significant problems in the future
Regular Inspections
Routine inspections are critical in identifying potential maintenance issues early on. We recommend checking your windows, doors, and HVAC system, including the roof, for any leaks or issues. Regular inspections also ensure that all repairs and maintenance tasks are done promptly, which contributes to the long-term efficient running of your home
Keep a Record
Keeping a detailed record of any maintenance issues can help you identify any recurring problems and prevent future occurrences. By keeping track of repair histories and communicating any significant maintenance issues to your landlord promptly, you can ensure a well-maintained property
As a Responsible Tenant, it's Important to Take Proactive Measures to Ensure That Your Home Remains in Great Condition
Taking preventative measures for self-maintenance not only saves you time and money but also helps to ensure the longevity of your home. At Sacramento Property Management Group, we’re committed to providing great service and ensuring tenant satisfaction. By following these simple tips, you can help us achieve this goal