What to Expect From a Property Management Company

What to Expect from a Property Management Company?

The world of property management can seem daunting, especially if you’re new to the game. A property management company can take much of the stress off your shoulders, but understanding what to expect from them is key to establishing a successful landlord-tenant relationship. Here’s a comprehensive guide to what you should anticipate from a property management company, answering common questions and providing insights into various aspects of their service.


What Services Does Sacramento Property Management Group Offer?

Sacramento Property Management Group offers a wide array of services designed to streamline the process of renting out properties. 

These services include:

  • Rent Collection: Handling rent payments, issuing receipts, and managing late fees.
  • Maintenance and Repairs: Coordinating with contractors for routine maintenance and emergency repairs.
  • Tenant Screening: Conducting background checks, credit history reviews, and verifying employment to ensure quality tenants.
  • Lease Renewal and Rent Increases: Managing lease agreements, negotiating terms, and implementing rent adjustments.
  • Legal Compliance: Ensuring adherence to local, state, and federal housing laws and regulations.
  • Financial Reporting: Providing detailed financial statements, including income, expenses, and tax-related documents.


How Will SPMG Communicate with Me?

Effective communication is paramount in property management. Most companies utilize a combination of email, phone calls, and online portals to keep landlords informed about various aspects of property management. It’s important to establish clear channels of communication early on to ensure timely and efficient exchanges of information. Here at SacramentoPMG, we are always available to our tenants and landlords – we consistently get positive feedback – where client say: You are the only one that picks up the phone! 


What is Our Process for Finding Tenants?

Finding quality tenants is a critical aspect of property management. We employ various marketing strategies, such as online advertising, social media campaigns, and local listings, to attract potential renters. We also have strict tenant screening processes, including credit checks, criminal background investigations, and verification of employment and rental history, to ensure the selection of reliable tenants. Learn more about our 10-step proven process here: 

Proven Process

How Does Sacramento Property Management Group Handle Maintenance and Repairs?

Maintenance and repair issues are handled through dedicated teams or contracted professionals. We have protocols in place for addressing both regular maintenance needs and emergency repairs. This includes having after-hours contact options for urgent situations. If you have an emergency or need to speak to someone right away, please call us! 


What is Our Approach to Rent Increases and Lease Renewals?

The strategy for managing rent increases and lease renewals varies among property management companies. Some may implement annual rent hikes based on market conditions, while others negotiate with tenants on a case-by-case basis. Understanding their approach can help you align your expectations with those of your property manager.

Here at SacramentoPMG, we stay on top of market trends and ensure that we have great tenants occupying your homes. If the market shifts, we will adjust accordingly after the lease term ends.


Do You Offer Any Financial Reporting?

Most reputable property management companies provide detailed financial reports to landlords. These reports typically cover income, expenses, and tax-related items, offering valuable insights into the performance of your investment property. Here at SacramentoPMG we also offer very comprehensive financial reporting and tax documentation you will need to file your taxes at the end of the year! 


What is Your Policy on Security Deposits?

Policies regarding security deposits vary. Some companies may hold onto the entire deposit until the tenant moves out, while others might offer interest-bearing accounts or partial refunds under certain conditions. It’s important to discuss this with your property manager to understand their stance. Here at SacramentoPMG, we hold the deposit in a trust account that is only accessed once a tenant has moved out, and repairs will need to be made. 


How Does SPMG LLC Handle Legal Matters, Such as Evictions?

Dealing with legal issues, including evictions, is another area where property management companies excel. We have experience navigating the legal system and can manage the paperwork and court proceedings involved in eviction cases.


What is Our Emergency Response Plan?

Having a solid emergency response plan is crucial. We have procedures in place for handling urgent situations, such as water leaks, electrical issues, or break-ins, to ensure rapid response and minimal damage to your property.



How Do You Ensure Compliance with Local Laws and Regulations?

Staying compliant with housing laws and regulations is a fundamental responsibility of property management companies. We are proactive in keeping up-to-date with changes in legislation and ensure that all operations adhere to these standards to protect both landlords and tenants.

Choosing the right property management company involves understanding their services, communication style, tenant acquisition process, maintenance practices, financial reporting capabilities, security deposit policies, legal expertise, emergency response plans, and commitment to compliance. By asking the right questions and evaluating their answers against your expectations, you can find a property management partner that meets your needs and helps you achieve success in real estate investing. Learn more bout what SacramentoPMG has to offer you!